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Company profile

Business understanding. Technical depth. Personal service.

NetExperts Pty Ltd is an Australian technology business established in 2004. We develop business applications and websites, provide specialist consulting, and support the systems our customers depend on.

Our work connects business analysis, software development and practical infrastructure experience. You work directly with the people understanding the problem and delivering the solution.

Prem Devi standing beside an office window in a modest high-necked dark red top, with a small black bindi, left-side nose pin and mala tucked beneath her neckline
Prem Devi, B.I.S. Unimelb.

Work with us

A useful improvement for your business, or specialist expertise for your project team.

AI illustration of a business process workshop with notes and application sketches
Understanding the work together

For your business

You might need a better website, an application to replace manual work, or experienced help with an IT problem. We help you define a manageable starting point, agree the scope and build from there.

Hosting, maintenance and ongoing support can keep the solution useful as your business changes.

For your project team

Engage NetExperts for a defined project or a contract assignment in business analysis, software development or technical consulting.

We can work with stakeholders to clarify requirements, assess systems and vendors, design a solution, develop software and document its operation. Scope, availability and working arrangements are agreed for each engagement.

What we bring

AI illustration connecting process design, applications and infrastructure
From business need to working system

Understand the work

Business analysis, stakeholder workshops, requirements, workflow design and evaluation of systems and suppliers.

Build useful software

Business applications, customer portals, integrations and websites. Customisation of existing open-source applications, plus new Windows, macOS, Linux, iPhone and Android apps.

Keep it operating

Application hosting, Linux and FreeBSD administration, networks, remote support, backups and recovery planning.

Put AI to practical use

Identify useful tasks, develop and test an approach, and introduce appropriate human review and privacy controls.

Selected project experience

Business analysis, consulting and software work across resources, publishing, engineering, government and small business. All client engagements listed from 2004 onwards were contracted through NetExperts.

AI illustration representing publishing, engineering, logistics and business applications
Practical experience across industries

HMWS Parts Library

Harness Master Wiring Systems · Current business application

A searchable parts library developed by NetExperts and in production use, bringing structured product information together for Harness Master Wiring Systems. Our work also includes integration of Engineering Change and Non-Conformance workflows.

Engineering Change & Non-Conformance workflows

Harness Master Wiring Systems · Workflow integration

Integration of Engineering Change and Non-Conformance workflows for Harness Master Wiring Systems.

Freight management & customer portal

Business application · NetContent (Zeriha)

A freight-management application bringing quotations, rate and charge rules, import, export and local shipments, tracking events, customer records and invoicing together. The system generates bills of lading, shipment manifests and other shipping documents, with customer tracking, email updates and reporting.

Queen Mode

Recent website delivery

A website for an academy focused on athletic development and leadership, with clear content and design presenting its programmes and approach.

Marble Pines

Recent website, store & bookings

A farm and conservation-property website with an online store, visit bookings and custom tools for managing content, products, orders and bookings.

Crystal Ballroom

Recent website & custom administration

A redeveloped dance-studio website with a custom administration system for page content, photographs, the honours board and enquiries.

NetExperts Support app

Customised open-source application · GNU AGPL v3

A customised fork of RustDesk, configured for NetExperts remote-support infrastructure and released under the GNU Affero General Public License v3. Corresponding source is available through our downloads page.

NetExperts Private Network Client (Beta)

Customised open-source application · BSD 3-Clause

A customised fork of Tailscale’s open-source client, connecting authorised systems through NetExperts infrastructure and our own coordination servers. Distributed in accordance with the BSD 3-Clause licence. A Windows beta is available from our downloads page.

NetContent (Zeriha)

Our own software & application framework

Our content-management and business-application framework supports diverse customer systems and our own internal systems at NetExperts. Its uses span website content management, business workflows, freight tracking and customer portals. Freight applications built on it combine quotations, rates and charges, shipments, tracking events and invoicing, and generate bills of lading, shipment manifests and other shipping documents.

Harness Master Wiring Systems

Parts Library & workflow integration

Our work includes the HMWS Parts Library and workflow integration for Engineering Change and Non-Conformance processes.

HMWS ICT Infrastructure

Harness Master Wiring Systems · Perth and Clark, Philippines

Infrastructure and supplier evaluation, network implementation and support across the Australian and Philippine operations.

Wheatstone LNG — Spares Data Management

Chevron · 2011–2012

Business analysis and solution selection: operational requirements, assessment of existing options, evaluation criteria, and expression-of-interest and tender documentation.

Coalportal

Development and support · 2002–2011 · NetExperts involvement from 2004

Our founder led the development team in 2002–2003, before NetExperts was established. From 2004, NetExperts took business requirements through process analysis, design, redevelopment and delivery of completed systems for Barlow Jonker and later Energy Publishing. This included the publishing platform, industry-data and business-information systems, and a replacement administration system. Support continued through the intervening Wood Mackenzie ownership and the platform’s subsequent operation under Energy Publishing until its replacement in 2011.

Coalportal Administrative System

Energy Publishing · 2009–2011

Delivered a replacement Coalportal administration system, taking user requirements and design workshops through development to the completed system. The engagement also included user and technical documentation and continuing application maintenance.

BLIS training functionality

Victorian Government — DIIRD · 2009

Requirements and functional specifications for BLIS training functionality, including stakeholder workshops, process documentation, solution design and database design.

RTIO Contract Management

Rio Tinto Iron Ore · 2008

Business analysis and vendor selection for managing obligations under contracts, legislation and native-title agreements. We gathered requirements across business units, reconciled evaluation criteria and assessed available products.

Coalportal transition & integration

Wood Mackenzie · 2007–2008

Acquisition-transition support, knowledge transfer and integration of Barlow Jonker systems into the new owner’s business processes, with continuing operation and support of Coalportal.

Demand Chain Simulation

Rio Tinto Iron Ore / Pilbara Iron · 2007

Research and evaluation of simulation tools, suppliers and specialist capabilities. We prepared an industry overview, developed evaluation criteria and supported selection of an implementation partner.

BJMBIS / CoalInfo

Barlow Jonker · 2004–2007

Business requirements, process review and redevelopment of management and industry-information systems, alongside Coalportal development and continuing infrastructure support.

Inspiration Content

NetExperts software platform

Content-management software and application-development work, including the later Inspiration Content 2.0 platform.

Our experience spans resources, publishing, engineering, government and small business. The common thread is understanding the work, making sound technical decisions and supporting the result.

See featured projects

Company at a glance

Conceptual AI illustration of international connections around a globe
Supporting customers across borders
Business
NetExperts Pty Ltd
Established
2004
Founder
Prem Devi (Melissa Kohavi)
Professional foundation
Bachelor of Information Systems, University of Melbourne. More than 30 years of practical experience in software development, business analysis and IT support.
Customer locations
We support customers in Australia, New Zealand, the Philippines, the United States and Canada.
Infrastructure
Hosting infrastructure at MDC - Melbourne Data Center and Epsilon Data Centre, supporting applications, websites, email and network services.

How can we help?

A focused improvement, an ongoing service or a specialist contract assignment: we can start with a conversation about the work.

Contact NetExperts
Prem Devi seated beside a window in a grey chair, wearing a dark red top, small black bindi and left-side nose pin
Prem Devi, B.I.S. Unimelb.